A difference of opinion can be an opportunity to find a completely new solution, one which is larger than the sum of the competing ideas. Being open to such opportunities requires listening beyond simply deciding whether we agree with the view being expressed, writes leadership development coach Karen Kimsey-House on Smartblogs. Ask your counterpart open-ended questions to find out what the crucial elements are for them and what their take is based on.
How to disagree effectively
Please note: This item is from our archives and was published in 2015. It is provided for historical reference. The content may be out of date and links may no longer function.