Performance management

• How B&Q is planning beyond the 2020 retail rollercoaster

  The finance director at UK and Ireland retailer B&Q explains how frequent forecasting, scenario modelling, and contingencies are part of 2021 planning.

• 5 tactics to plan your way through the pandemic in 2021

  Many businesses are taking creative approaches to pandemic planning as they brace for a rocky ride through 2021.

• How tech investment is leading a UK food business beyond COVID-19

  One UK finance leader describes how the business was able to ‘pivot into advanced forecasting’ and use rich data to understand customer behaviour.

• Managing warehousing in a changed world

  Professionals offer a look at how firms can adapt to the supply chain disruption caused by COVID-19 and Brexit.

• Strategies for sustainable long-term growth for a small business

  An accounting practice founded in Malaysia used the balanced scorecard and mergers and affiliations in its growth strategy.

• Driving Haier's ecosystem strategy in a post-COVID-19 era

  Shao Xinzhi, CFO and vice-president of the home appliance behemoth Haier Group, speaks on her COVID-19 lessons and the rendanheyi management model that undergirds the company’s ambitions.

• Banking CFO: Collaboration enabled teams to meet system challenges

  Syed Ahmad Taufik Albar, group CFO at RHB Bank, shares how the bank with a history of more than 100 years leveraged its agile way of working and collaborated across teams to manage the financial upheavals the pandemic caused.

• Pandemic increased the urgency to prepare business for growth

  The finance leader of a US-based software company talks about the limitations the pandemic imposed on the company’s global sales force at a time when demand for data analytics software is rising.

• Consumer goods finance leader: Safety first during pandemic

  By emphasising psychological safety, Mikateko Tshetshe, FCMA, CGMA, is nurturing true ‘diversity of thought’ within the finance function.

• Indonesian auto parts maker goes back to basics for 2021 recovery

  Lioe Cu Ling, who heads up finance at Indonesia’s leading automotive parts manufacturer and distributor, shares how unity between teams helped the company manage its initial crisis period and her plans to recoup losses in 2021.

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