Why soft skills don’t equate to soft leadership

Please note: This item is from our archives and was published in 2018. It is provided for historical reference. The content may be out of date and links may no longer function.

Managers can use soft skills to set clear expectations and create a culture of accountability, according to leadership speaker, author, and coach Jeff Nischwitz.

What you’ll learn in this episode:

  • The difference between bosses and leaders.
  • Why leaders in particular should remove their masks.
  • The elements of a “leadership shift”.
  • How leaders can evaluate the intent of messages and better discern the messages’ unintended consequences.

Play the episode below

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