People tend to gravitate to leaders who exhibit emotional intelligence, even if it’s difficult to explain why exactly. Clare Haynes, a speaker, coach, and the founder of the UK firm Wildfire, explains the skills that emotionally intelligent leaders possess and how those skills can inspire employees.
What you’ll learn from this episode:
- An explanation of what it means to be emotionally intelligent.
- Some of the traits exhibited by emotionally intelligent leaders.
- How genuine listening can bring out the best in your employees.
- Why professionalism is sometimes linked to being rigid or “starchy”.
Play the episode below:
Samantha White is a writer and editor based in the UK. To comment on this podcast or to suggest an idea for another podcast, contact Neil Amato, an FM magazine senior editor, at Neil.Amato@aicpa-cima.com.