Gary Cokins, the founder of advisory firm Analytics-Based Performance Management, explains how profit-margin-management techniques can help move your less-profitable customers to richer ground.
Get a glimpse of Lagos, the commercial heart of Nigeria, which possesses one of Africa’s largest urban populations and surging foreign direct investment.
Twenty years after the introduction of the Balanced Scorecard, performance management expert Bernard Marr explains the differences between companies that merely compile data and those that thrive from it.
Cross-functional, self-governing employee boards help global spice company McCormick & Co. identify business process improvements and other innovations. McCormick executive Ken Kelly, CPA, CGMA, explains how it works — and how employees benefit.
Ravichandran Venkataraman, ACMA, CGMA, senior vice president and head of the Global Business Services division at Hewlett-Packard, has helped HP innovate by building a diverse team and welcoming ideas from throughout the organisation. He offers five tips on how to foster innovation.
