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Why soft skills don’t equate to soft leadership

Managers can use soft skills to set clear expectations and create a culture of accountability, according to leadership speaker, author, and coach Jeff Nischwitz.

What you’ll learn in this episode:

  • The difference between bosses and leaders.
  • Why leaders in particular should remove their masks.
  • The elements of a “leadership shift”.
  • How leaders can evaluate the intent of messages and better discern the messages’ unintended consequences.

Play the episode below