Why soft skills don’t equate to soft leadership

Managers can use soft skills to set clear expectations and create a culture of accountability, according to leadership speaker, author, and coach Jeff Nischwitz.

What you’ll learn in this episode:

• The difference between bosses and leaders.
• Why leaders in particular should remove their masks.
• The elements of a “leadership shift”.
• How leaders can evaluate the intent of messages and better discern the messages’ unintended consequences.

Play the episode below