Amazon.com Inc. is planning to hire 55,000 people for corporate and technology roles globally in the coming months, Chief Executive Andy Jassy told Reuters.
That's equal to more than a third of Google's headcount as of 30 June, and close to all of Facebook's.
Jassy, in his first press interview since he ascended to Amazon's top post in July, said the company needed more firepower to keep up with demand in retail, the cloud, and advertising, among other businesses. He said the company's new bet to launch satellites into orbit to widen broadband access, called Project Kuiper, would require a lot of new hires, too.
With Amazon's annual job fair scheduled to begin 15 September, Jassy hopes now is a good time for recruiting. "There are so many jobs during the pandemic that have been displaced or have been altered, and there are so many people who are thinking about different and new jobs," said Jassy, who cited a US survey from PwC that 65% of workers wanted a new gig.
"It's part of what we think makes 'Career Day' so timely and so useful," he said. The new hires would represent a 20% increase in Amazon's tech and corporate staff, who currently number around 275,000 globally, the company said.
Amazon's move, only the latest hiring spree on which it has embarked, follows a period of heightened scrutiny of its labour practices and opposition by the International Brotherhood of Teamsters union. Earlier this year, a failed effort by some staff in Alabama to organise put on display the demands of Amazon's warehouse work and its stance on unions. In that battle's aftermath, Jeff Bezos, the CEO whom Jassy succeeded, said Amazon needed a better vision for employees.
Asked how he might change Amazon's workplace culture, Jassy said its heavy focus on customers and inventiveness set it up for improvements.
The positions Amazon is marketing include engineering, research science, and robotics roles, postings that are largely new to the company rather than jobs others quit, it said.
In a reopening US economy, and tightening labour market, some companies have struggled to fill vacancies and balance remote and in-person work. It was unclear how many of the Amazon jobs — such as for competitive engineering hires — have been open for some time.
Amazon, which earlier touted an "office-centric culture," later dialled back its vision and offered workers the opportunity to spend just three days a week at its offices in person starting next year.
Already the second-biggest private employer in the US, Amazon brought on more than 500,000 people in 2020, largely in warehouse and delivery operations. That area has had significant turnover.
The company is investing heavily in building more warehouses and boosting pay to attract workers, in order to catch up to strong demand from shoppers seeking products delivered to their homes. Jassy said Amazon has been "very competitive on the compensation side". He said, "We've led the way in the $15 minimum wage," and for some states on average "really, the starting salary is $17 an hour."
Of the more than 55,000 jobs Jassy announced, more than 40,000 will be in the United States, while others will be in countries such as India, Germany, and Japan.
Amazon previously promised a big tech hiring binge in 2017, when it sought a location for its second headquarters. Officials at cities and states across North America sought to attract the company for its jobs and tax dollars.
Arlington, Virginia, the "HQ2" contest winner that so far has a small fraction of the 25,000 roles Amazon has promised it over a decade, currently has about 2,800 openings. The city of Bellevue, Washington, where Amazon is growing near its hometown Seattle has another 2,000.
The career fair will be global. That's after Amazon saw 22,000 people tune in last year from India, among other locales outside the US, Jassy said.
(Reporting by Jeffrey Dastin in Palo Alto, California; editing by Vanessa O'Connell and Lisa Shumaker)